A brief description of the printhead lets us prepare the right service process before the parcel reaches us. After you submit the form we will contact you and confirm the next steps.
Form
Printhead details
Printhead shipping address
Send your parcel here
NCProdukt Chabrowa 8 55-002 Dobrzykowice Polska
Shipping is quoted individually — we operate door to door.
Packaging, lead times, quotes, warranty — the key information before you send your printhead.
Ideally in the manufacturer's original packaging, with factory port caps and nozzle plate protection. If the original is unavailable, wrap the printhead in bubble wrap, place it in a rigid box with cushioning (foam, fillers) and mark it "fragile — handle with care". Protect the electrical connectors from moisture.
Just the printhead and a printed confirmation of the submitted form (or a slip with your name and phone number). This lets us quickly match the parcel to your request. Do not include inks, cables or other printer parts unless we have agreed otherwise.
NCProdukt, Chabrowa 8, 55-002 Dobrzykowice, Poland. You will also find the address on the right-hand side of the form.
Typically 5–10 working days from receipt of the printhead, depending on its condition and the current queue. Rush orders are arranged individually — let us know in the "Note" field.
Yes. After initial diagnostics we send a quote and confirm the estimated turnaround. We do not start any chargeable work without your approval.
Yes — we provide a warranty on the service performed. The scope and duration are confirmed in the service report enclosed with the returned printhead.
Yes, we operate door to door. Shipping and collection are quoted individually — note your request in the "Note" field and we will prepare the label.
